Last updated: September, 2025
At Balcony Haven (balconyhaven.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described below.
1. Information We Collect
We do not actively collect personal information unless you voluntarily provide it. Examples include:
- Registration details such as your name and email address if you sign up on our website.
- Contact details if you reach out through our Contact Page.
- Non-personal information such as browser type, device, and general site usage data (via cookies or analytics).
2. How We Use Your Information
We may use the information you provide to:
- Manage your registration or account.
- Respond to your inquiries or requests.
- Improve our website and user experience.
- Send occasional updates or newsletters (only if you have opted in).
We will never sell or rent your personal details to third parties.
3. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to help us understand visitor behavior. Cookies are small files stored on your device. You can disable cookies in your browser settings, but some features of the site may not work properly.
4. Sharing Your Information
We may share limited information with trusted service providers (such as website hosting or email newsletter services) who help us operate Balcony Haven. These providers are required to keep your data secure and only use it for agreed purposes.
We may also disclose information if required by law.
5. Data Security
We take reasonable steps to protect the personal information you provide. However, please remember that no system is 100% secure, and online sharing always carries some risk.
6. Third-Party Links
Balcony Haven may link to external websites for additional information or resources. We are not responsible for the content or privacy practices of other sites. Please read their policies before using them.
7. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can remove it.
8. Your Privacy Rights
If you are located in Australia (or other regions with similar privacy laws), you may have the right to access or request correction of personal data we hold about you. To exercise these rights, please contact us via our Contact Page.
9. Updates to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices or legal obligations. Any updates will appear on this page with a revised “Last updated” date.
10. Contact Us
For any questions about this Privacy Policy, please reach out through our Contact Page.