Last updated: January 2026
At Balcony Haven (https://balconyhaven.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data may be collected, how it may be used, and your rights regarding that information.
By using this website, you agree to the practices described below.
1. Information We Collect
We do not actively collect personal information unless you voluntarily provide it.
This may include:
- Your name and email address if you contact us through the Contact Page
- Any information you choose to include in a message or comment
- Non-personal information such as browser type, device, and general site usage data
2. How Your Information Is Used
Information you voluntarily provide may be used to:
- Respond to enquiries or messages
- Improve website content and user experience
- Maintain basic website functionality
We do not sell, rent, or trade personal information to third parties.
3. Cookies and Analytics
Balcony Haven may use cookies and analytics tools, such as Google Analytics, to understand how visitors use the website.
Cookies are small files stored on your device that help analyse site traffic and usage patterns. You can disable cookies in your browser settings, but some site features may not function properly.
4. Advertising (Future Use)
This website may display advertising in the future, including advertisements served by third-party providers such as Google AdSense.
These advertising partners may use cookies or similar technologies to display ads that are relevant to users. These cookies do not personally identify you.
Users can manage or opt out of personalised advertising by visiting Google’s ad settings at:
https://adssettings.google.com
5. Affiliate Links (Future Use)
Balcony Haven may include affiliate links in the future.
Affiliate links may use cookies or tracking technologies to record referrals. This helps support the website at no additional cost to users.
Affiliate relationships do not influence the honesty or integrity of content.
6. Sharing of Information
We may share limited information with trusted service providers such as website hosting or email services, only as required to operate the website.
Information may also be disclosed if required by law.
7. Data Security
Reasonable measures are taken to protect personal information. However, no online system is completely secure, and data transmission over the internet carries inherent risk.
8. Third-Party Links
This website may link to external websites for additional information or resources.
Balcony Haven is not responsible for the content, privacy practices, or policies of third-party websites. Users should review the privacy policies of any external sites they visit.
9. Children’s Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so it can be removed.
10. Your Privacy Rights
If you are located in Australia or regions with similar privacy laws, you may have the right to request access to or correction of personal data held by this website.
Requests can be made via the Contact Page.
11. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. Any updates will appear on this page with a revised “Last updated” date.
12. Contact
If you have questions about this Privacy Policy, please contact Balcony Haven via the Contact Page.